Moving Services Group

Alliance Moving and Storage/Moving Serv GP(not to be confused with Alliance Movers Group) is a BAD company. They ask you to give them a check (DONT) so they can keep your deposit once you discover they are a bad company. Always use a credit card so you can get your money back from scammers. They say anything you want to hear to get your deposit money. After that you are in for a terrible experience. NOTE, no matter what they say, you will have at least 8 BUSINESS days notice to give them your moving date. Even then, you will have a 3 day possible delay. They are rude and hang up on you. We spoke with Keven (Team Lead) who was rude and hung up. We spoke with his Customer Service Manager Ann Marie Miov who was too busy to speak. She said she was on her way out the door and dropped off the call. I honestly believe they were trying to get us to back out so they can keep the deposit. If you read the fine print VERY CAREFULLY, you will see it say if you try to dispute this with the bank to get your deposit back you forfeit your deposit and you have to pay the remainder and legal fees. My advice is to use Home Advisors by Angi's List. They do background checks and use only certified people who meet high standards. Don't trust this company with your belonging or expect them to care about your closing or moving dates. I was in tears when I was on the phone with them. They are a broker not a moving company. They hire out cheap movers and keep the remaining money. They told me the person (Chloe) we talked to to set up the agreement was fired,lies. When we mentioned another name they said he was also fired. It's a scam. Please read this review and spare yourself the pain and money. Oddly enough I called the good company (Alliance Moving Group) to speak with a person in charge to find out the whole story and how Alliance moving and storage was ruining their reputation because of the similarity in name. Just always pay by credit card and beware if they won't take a credit card. Look possible movers up in www.https://safer.fmcsa.dot.gov. You can see if they are a mover with actual moving trucks or if they are a broker only. And always use Home Advisors by Angi. Also, the recent reviews are realther brokers they use or employees.

Move size: 1 Bedroom Home Service cost: $8000

They would tell you they are the best. Alex would provide you the best rate ever. Alex will even give you his cell phone number. Then Alex would stop receiving your phone call 24 hrs before driver is supposed to show up. Driver will stop by late will start showing his attitude, then he would triple the rate saying you have more stuff, looks bigger in volume. He would start abusing you. He was almost ready to punch me. Alex won't pick the ph at this moment. Driver will call some one and he would lower the rate (he won't let you speak with that person). This new rate will still be 2.5 times the original quote. If you disagree you will lose the advance. Alex would convince his best to pay the advance from bank account else they would charge 7% extra. DONT PAY ADVANCE. You will lose all that money. This company is a fraud, I repeat fraud. stay away or do business to get killed by driver's punch.

Move size: 2 Bedroom Home Service cost: $2700

This company has been a nightmare from start to finish. They gave us many promises that were not kept, from being able to ship anywheee as soon as we ask to having their own drivers. We were moving cross country and they knew that, and they said it was fine. As soon as we knew where we were moving they tried to charge us $500 for the extra storage time, even though we had attempted to contact them 3 times before our storage time was up. Reggie was the one we were in contact with, and he was highly unprofessional. He used his personal cell phone to contact us, but never answered when we called him back because he said he didn't do business on his personal phone. We had an initial address that we changed, as we didn't know where we were moving to when we signed with the company. They said that was no problem. Before the driver left Florida we told him multiple times our new address. But the driver called us from the original address ready to deliver our things. Because they did not communicate this to the driver, WE got charged $150 extra. The hard part about this was they only took non traceable forms of payment, post office money orders and cash. So there is no way to prove it. Then when they got here the driver would not unload the truck until I signed for everything. Our boxes are in terrible condition, all of our dishes were broken, and they traded one of our boxes with another delivery so we do not have our pots and pans. There were a couple hundred dollars worth of kitchen supplies in there. Instead we have someone else's box from a previous delivery. We also have 2 or 3 shelves missing from our book shelf that was supposed to be wrapped from the time it left Florida. Again, since the driver would not deliver the boxes until I signed there is no way to prove that. And since he wasn't working with the company and was hired out (which they swore up and down they wouldn't do), Moving Services Group will deny all responsibility. They are nothing short of a scam, and do not deserve to be in business.

Service cost: $2500

First things first I love these guys. They offer free quotes which is extremely helpful. The also offer long distance moves. I went from Utah to Arizona recently and found these guys online. The customer service I got was outstanding. They were extremely friendly and helpful they really took the time to answer all of my questions and concerns. The move went extremely well better than expected really. The moving crew was friendly and fast. They took great care with my items so nothing was damaged during the move. During the unload they took the time to really help set the house up. They actually put items where I had asked and not just stack them up in a room. I recommend these guys to anyone looking for a great drama free moving company.

Service cost: $2500

We were facing a lot of anxiety last month, thanks to the tedious shifting plan from Alabama to California, when we heard about My Move. Honestly, we did not have much expectations, as the moving was itself tedious due to the long distance we had to travel. The workers came to our house just at the right time and they had provided us with the estimated shipping and delivery times. We were apprehensive about the claims first, since we had faced such claims many times which did not materialize in the real world. But to our surprise, the workers had started working as per the schedule and they had shipped the furniture with utmost proficiency. We flew to CA and spent in a nice hotel for 3 days. We have received a call then, stating that the shipment is ready to deliver. They just did what they said. Nothing more, nothing less !! The furniture arrived without any damages, touchwood !! It was really a nice and rare experience during long distance moving, thanks to My Move.

Service cost: $4000

I don't usually review services like this, but in this case, I just had to make an exception- these guys deserve to be recognized for their work. Moving from NY to MA was my first "big" move, and I didn't really know what to expect. These guys were incredibly professional and clearly good at what they do- not at all the kind of gruff musclemen you'd think movers would be. One guy even chatted with me about the places to check out in MA. Friendly, timely, and efficient, and not a single scratch on anything I own. It was like someone took the stress of moving out of my hands and just took care of business. Plus, the price was super reasonable. If I ever have to move again, I'll be giving them another call.

Service cost: $2200

I was very pleased and satisfied with the service from MSG. I had a very bad experience in the past with another moving company. The other company quoted me a flat rate price upfront so I thought I was getting a good deal. But once my stuff arrived, they refused to off load it until I paid some additional (hidden) charges. Not to mention they were late in delivering. Needless to say I wasn't excited about having to have my stuff moved out of state again. But my experience with MSG was the complete opposite. The price they quoted me was the price I paid. It was around $2,000 to move my stuff from New Jersey to Florida. They were on time for pickup and delivery, and the staff was very professional an easy to work with. Plus none of my stuff was damaged this time. I should have used MSG the first time around. I will certainly use them for my next move if needed and highly recommend them to anyone looking to move from state to state and wants to avoid hassles and hidden charges.

Service cost: $2000